Dealer Success Manager

Discover Financial
St. Louis
Workplace: OnsiteFull timeUSD 109,900 - 125,400 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Influencing partners","Analytical skills","Attention to detail","Process improvement"]

Partner with auto dealer POD teams to drive market strategies and sales goals for the Navigator Platform. Own the customer adoption and retention lifecycle by providing consultative expertise, training enablement, and ROI-focused conversations. Lead process improvements, troubleshoot product and process issues, and deliver subject-matter guidance to help dealers maximize value of technology and processes. Travel up to 50% within the St. Louis metro area.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
3 weeks ago

Dealer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with auto dealer POD teams to drive market strategies and sales goals for the Navigator Platform. Own the customer adoption and retention lifecycle by providing consultative expertise, training enablement, and ROI-focused conversations. Lead process improvements, troubleshoot product and process issues, and deliver subject-matter guidance to help dealers maximize value of technology and processes. Travel up to 50% within the St. Louis metro area.
Location: St. Louis
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Collaborate with Area Sales Manager (ASM) and POD team members (RMs, ARMs) to develop and execute market strategies and achieve unified sales goals.
  • •Contribute to POD sales efforts for Navigator Platform and own the customer adoption and retention lifecycle.
  • •Drive process improvements aligned with superior customer outcomes and the Capital One Sales Process.
  • •Provide subject matter expertise on processes and Navigator Platform when representing the Sales organization.
  • •Perform product and process troubleshooting for Navigator Platform and visit dealerships frequently to execute customer enablement.
Travel: High travel

Pay and Benefits

Salary: USD 109,900 - 125,400 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of experience in process management.
  • •At least 1 year of experience in relationship management.
  • •Bachelors degree.
  • •2+ years of experience in process management and relationship management.
Experience:Process managementRelationship managementSales enablement
Education:High School
Skills:CommunicationInfluencing partnersAnalytical skillsAttention to detailProcess improvement

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn