Carvana

1 year ago

Systems Administrator, Remote Field Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Provide on-site IT service desk support across Carvana locations, including traveling up to 60% to set up and support remote offices. Administer Windows Server environments with Active Directory, DHCP, and network services, troubleshoot hardware/software/network issues for PC and Mac users, monitor helpdesk tickets against SLA, and maintain infrastructure inventory and documentation in Jira.

Location: Las Vegas

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Travel up to 60% to set up and support new and existing Carvana locations, including desktop, server, network, security surveillance, and AV.
•Provide user-facing support by taking incoming calls/emails and handling walk-up IT issues for PC and Mac users.
•Configure and maintain networked computer systems (hardware, system software, and applications) to ensure availability, reliability, and security.
•Monitor helpdesk ticketing system and resolve tickets on time to meet Carvana-defined SLA.
•Coordinate with vendors/IT providers for on-site installation or upgrades, maintain infrastructure inventory, and document solutions in Jira.

Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

•High School Diploma or equivalent.
•Valid and current driver’s license.
•4-6 years of IT experience in fast-paced environments.
•Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
•Advanced Windows skills and the knowledge to create and push images; experience with Mac OS X and mobile devices is required.

Experience:4-6 yearsFast-paced environments

Education:High School

Skills:Customer serviceCommunicationTroubleshootingDocumentationProblem-solving

Licenses:Driver’s license

Languages:English

Tech Stack:Windows ServerActive DirectoryDHCPWindowsMac OS XEl CapitanSierraHigh SierraMeraki Security AppliancesIOSAndroidG SuiteGmailGoogle CalendarGoogle DriveMicrosoft OfficeOutlookOffice 365IP PhonesAV equipment

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

1 year ago

Systems Administrator, Remote Field Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Las Vegas

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Travel up to 60% to set up and support new and existing Carvana locations, including desktop, server, network, security surveillance, and AV.
•Provide user-facing support by taking incoming calls/emails and handling walk-up IT issues for PC and Mac users.
•Configure and maintain networked computer systems (hardware, system software, and applications) to ensure availability, reliability, and security.
•Monitor helpdesk ticketing system and resolve tickets on time to meet Carvana-defined SLA.
•Coordinate with vendors/IT providers for on-site installation or upgrades, maintain infrastructure inventory, and document solutions in Jira.

Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

•High School Diploma or equivalent.
•Valid and current driver’s license.
•4-6 years of IT experience in fast-paced environments.
•Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
•Advanced Windows skills and the knowledge to create and push images; experience with Mac OS X and mobile devices is required.

Experience:4-6 yearsFast-paced environments

Education:High School

Skills:Customer serviceCommunicationTroubleshootingDocumentationProblem-solving

Licenses:Driver’s license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website