Enterprise Account Manager

Pulley (permitting)
New York
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Organization","Account planning"]

Own a portfolio of ~20–40 enterprise and mid-market customers in a quota-carrying role focused on renewals, expansions, and long-term account growth. Build relationships from day-to-day users to executive sponsors, lead executive business reviews and strategic account planning, and partner with customer-facing services, Product, Engineering, and Sales to ensure customers realize value from both the platform and permitting expertise.

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Pulley (permitting)
Pulley (permitting)
1 month ago

Enterprise Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 minutes agoStatus: Live

Job Summary

Own a portfolio of ~20–40 enterprise and mid-market customers in a quota-carrying role focused on renewals, expansions, and long-term account growth. Build relationships from day-to-day users to executive sponsors, lead executive business reviews and strategic account planning, and partner with customer-facing services, Product, Engineering, and Sales to ensure customers realize value from both the platform and permitting expertise.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own customer relationships from onboarding through renewal for a portfolio of ~20–40 enterprise and mid-market customers.
  • •Drive renewals, expansion, and long-term account growth across the portfolio.
  • •Build stakeholder relationships from day-to-day users to executive sponsors.
  • •Lead executive business reviews, strategic account planning, and customer success conversations.
  • •Partner with customer-facing services, Product, Engineering, and Sales to deliver exceptional customer outcomes.

Key Requirements

  • •3–5+ years of experience in Enterprise Account Management, Customer Success, or another quota-carrying commercial role.
  • •Experience owning renewals, expansion, and revenue growth within existing customer accounts.
  • •Experience managing complex B2B accounts with multiple stakeholders, including executive-level relationships.
  • •Strong commercial instincts with a track record of consistently achieving quota.
  • •Excellent communication, organization, and account planning skills.
Experience:3+ years
Skills:CommunicationOrganizationAccount planning

Company Brief

Pulley (permitting)
Pulley (withpulley.com) provides an AI‑powered permitting platform and expert-backed services to help commercial project teams identify requirements, submit applications, track reviews across 19,000+ jurisdictions, and secure approvals faster.
Industry: Construction Tech
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn