Senior Unemployment Claims Specialist - AZ

Distro
Arizona
Workplace: OnsiteFull timeUSD 27.5 - 29 hourlyFunction: Insurance & ActuarialExperience: 2+ yearsEducation: associatesSkills: ["Integrity","Client support","Organizational skills","Attention to detail","Clear communication"]

Coordinate and manage assigned unemployment claims end to end, ensuring timely responses, accurate data, and compliance with state regulations. Partner with client contacts and internal teams to prepare claimants for hearings, represent the organization and interests with state agencies, and handle benefit charge audits. Monitor queues and inboxes, review portal correspondence (including SIDES intake), and mentor new employees while maintaining client data in unemployment tracking tools.

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FursaFursa
Distro
Distro
5 days ago

Senior Unemployment Claims Specialist - AZ

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Coordinate and manage assigned unemployment claims end to end, ensuring timely responses, accurate data, and compliance with state regulations. Partner with client contacts and internal teams to prepare claimants for hearings, represent the organization and interests with state agencies, and handle benefit charge audits. Monitor queues and inboxes, review portal correspondence (including SIDES intake), and mentor new employees while maintaining client data in unemployment tracking tools.
Location: Arizona
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Manage and respond to unemployment claims within required deadlines while collaborating with client contacts and internal teams.
  • •Analyze unemployment claim information and prepare clients for unemployment claims hearings; represent the organization/PEO in hearings.
  • •Conduct benefit charge audits to identify discrepancies or overpayments and represent the organization with state agencies to obtain credits.
  • •Respond promptly to inquiries from state agencies, monitor the unemployment call queue and email inbox, and ensure single-call resolution when possible.
  • •Oversee unemployment tasks and cases in Client Space, review state portal correspondence, assist with SIDES intake, and maintain accurate client data.

Pay and Benefits

Salary: USD 27.5 - 29 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceLong-term DisabilityFlexible SpendingIdentity TheftAccident InsuranceCancer InsuranceLegal InsurancePet Insurance

Key Requirements

  • •Associate’s degree or equivalent combination of experience, skills, and education; plus 2+ years of related business services experience (unemployment, HR administration, PEO, HRIS).
  • •Advanced knowledge of unemployment benefit claims terminology, methods, and procedures, including state compliance and regulatory laws.
  • •Proficient with Microsoft Office (Outlook, Teams, Excel, PowerPoint) and able to learn additional applications as needed.
  • •Experience with HRIS (Human Resources Information System) platforms and vendor partner platforms.
  • •Preferred experience with Adobe Acrobat and CRM/HRIS systems.
Experience:2+ yearsHR administrationPEOUnemployment claimsHRIS
Education:Associate's
Skills:IntegrityClient supportOrganizational skillsAttention to detailClear communication
Tech Stack:Microsoft OfficeOutlookMicrosoft TeamsExcelPowerPointAdobe AcrobatHRISCRMSIDESClient SpaceUnemployment tracking software

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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