3 days ago

Business Banking Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Support business banking customers by handling account inquiries and items tied to client satisfaction while partnering with Business Banking Relationship Managers and Analysts. Retain and deepen client relationships through timely, knowledgeable service, proactively flag potential problems and compliance issues, and identify products that meet unmet client needs. Also support sales teams as part of a One Bank strategy to grow market share and ensure risk and compliance requirements are met accurately.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide knowledgeable, timely, professional support to retain and deepen client relationships.
•Proactively identify potential problems and compliance issues to maximize client satisfaction and encourage relationship expansion.
•Identify products and services that realize clients’ unmet needs.
•Ensure timely and accurate compliance with procedural, policy, and regulatory requirements related to risk and compliance.
•Support sales teams in executing a One Bank strategy to grow market share.

Pay and Benefits

Salary: USD 23.65 - 31.54

Perks:Health InsuranceDentalVisionLife InsuranceLong-term DisabilityParental Leave401kPaid LeaveAdoption Assistance

Key Requirements

•Associate's degree or equivalent work experience.
•Typically five or more years of job-related experience.
•Considerable knowledge of departmental and bank products and services.
•Proven customer service and problem resolution skills.
•Effective interpersonal, verbal, and written communication skills.

Experience:5+ years

Education:Associate's

Skills:Customer serviceProblem resolutionInterpersonal communicationVerbal communicationWritten communication

Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp

U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

U.S. Bancorp

3 days ago

Business Banking Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide knowledgeable, timely, professional support to retain and deepen client relationships.
•Proactively identify potential problems and compliance issues to maximize client satisfaction and encourage relationship expansion.
•Identify products and services that realize clients’ unmet needs.
•Ensure timely and accurate compliance with procedural, policy, and regulatory requirements related to risk and compliance.
•Support sales teams in executing a One Bank strategy to grow market share.

Pay and Benefits

Salary: USD 23.65 - 31.54

Perks:Health InsuranceDentalVisionLife InsuranceLong-term DisabilityParental Leave401kPaid LeaveAdoption Assistance

Key Requirements

•Associate's degree or equivalent work experience.
•Typically five or more years of job-related experience.
•Considerable knowledge of departmental and bank products and services.
•Proven customer service and problem resolution skills.
•Effective interpersonal, verbal, and written communication skills.

Experience:5+ years

Education:Associate's

Skills:Customer serviceProblem resolutionInterpersonal communicationVerbal communicationWritten communication

Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor