Customer Assistant

Waitrose & Partners
Cambridge
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication"]

Deliver outstanding customer service in a John Lewis shop by supporting the full customer journey and using product knowledge to drive sales and increase profits. Maintain strong shop standards through merchandising, displays, stock availability, cleanliness, and accurate stock counts. Work flexibly across the store, including till support, replenishment, price ticketing, and general shop-keeping tasks, while identifying areas to improve.

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Waitrose & Partners
Waitrose & Partners
2 hours ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Deliver outstanding customer service in a John Lewis shop by supporting the full customer journey and using product knowledge to drive sales and increase profits. Maintain strong shop standards through merchandising, displays, stock availability, cleanliness, and accurate stock counts. Work flexibly across the store, including till support, replenishment, price ticketing, and general shop-keeping tasks, while identifying areas to improve.
Location: Cambridge
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the Partnership.
  • •Put the customer at the heart of everything you do by acknowledging, understanding needs, and resolving queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
  • •Identify areas for improvement, implement solutions, and support accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience of working in a customer-facing role (welcomed but not essential).
  • •Merchandising and product displays experience (desirable).
Skills:Communication

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn