1 day ago

Order Administrator (Onsite)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Resolve basic customer service and billing complaints by collecting customer and order details, answering inquiries about product availability and order status, and keeping accurate records of interactions. Serve as the customer interface for product status and delivery, scan and archive service order packets, manage customer returned goods in SAP, complete pending sales billing, and support shipping tasks with quality checks and order tracking.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Apply basic skills to execute existing procedures for customers and orders.
•Obtain customer names, addresses, billing info, product numbers, and item specifications for purchases.
•Answer basic customer inquiries about product availability, maintenance, and order status.
•Resolve basic service or billing complaints and keep records of customer interactions and actions taken.
•Handle service order packet scanning/filing/archiving; induct returned goods into SAP, create and release repair orders, complete pending sales billing, and support shipping tasks and tracking.

Pay and Benefits

Salary: USD 43,400 - 82,600 annually

Perks:Health InsuranceDentalVision401kLife InsuranceDisability InsurancePaid LeaveParental Leave

Key Requirements

•Typically requires an HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.

Experience:4+ years

Education:Associate's

Skills:Customer serviceRecord keepingAttention to detailCommunicationProblem resolution

Tech Stack:SAPMicrosoft O365Spreadsheets

Eligibility

Nationality:US National

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX