Sales & Service Lead - Rockefeller Center

Alo Yoga
New York
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Communication","Teamwork"]

Lead a guest-first sales and service experience on the Rockefeller Center floor by coaching the team, addressing product education gaps, and strengthening daily customer relationships. Use reporting and metrics to drive results, manage sales floor coverage, and partner with Operations & Visual teams on budgets, inventory control, supplies, vendor relationships, and store directives. Oversee Sales & Service Associates and Cashiers through recruitment, feedback, and performance development.

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Alo Yoga
Alo Yoga
2 days ago

Sales & Service Lead - Rockefeller Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: Just nowStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead a guest-first sales and service experience on the Rockefeller Center floor by coaching the team, addressing product education gaps, and strengthening daily customer relationships. Use reporting and metrics to drive results, manage sales floor coverage, and partner with Operations & Visual teams on budgets, inventory control, supplies, vendor relationships, and store directives. Oversee Sales & Service Associates and Cashiers through recruitment, feedback, and performance development.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and providing coaching and feedback to address gaps in technical product education.
  • •Build and maintain daily customer relationships and drive engagement and interaction targets.
  • •Analyze reports and metrics to strategize, deliver results, and implement action plans for deficient areas.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, performance evaluation, and constant feedback to support development.

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountClothing Allowance

Key Requirements

  • •2+ years of experience in a client-centric sales environment.
  • •Proven leadership capabilities with strong decision-making skills.
  • •Values and actively participates in feedback and coaching.
  • •High-energy, upbeat, and enthusiastic approach with a results-driven mindset.
  • •Excellent interpersonal and written communication skills.
Experience:2+ years
Skills:LeadershipDecision makingCoachingCommunicationTeamwork

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn