Member Success Manager
Collective
San Francisco, United States
Workplace: RemoteFull timeUSD 85,000 - 100,000 annuallyFunction: Software EngineeringExperience: 2+ yearsSkills: ["Communication","Organization","Collaboration","Customer focus","Problem-solving"]A proactive client-facing role owning a book of ~400 solo entrepreneurs, advising on tax, accounting, payroll, and business operations while driving retention and growth. You’ll educate members on S Corporations and tax strategy, guide quarterly check-ins, and maintain strong cross-functional collaboration to improve the overall member experience in a remote US-based environment.

