Arista Networks

3 weeks ago

Technical Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Provide high-level technical support to customers on Arista networking products and EOS features, handling complex inquiries across installation, operation, maintenance, and compatibility issues. Troubleshoot hardware and software problems, recommend corrective actions, and document recurring technical issues to improve product quality and development. Work collaboratively with Customer Engineering plus software and hardware development teams, using strong analytical skills and clear written/verbal communication.

Location: Dublin

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or internet-based email.
•Resolve issues during installation, operation, maintenance, or product application/compatibility.
•Troubleshoot hardware and software problems and recommend corrective actions.
•Document customer communications and recurring technical issues to support product quality and development.
•Collaborate with Customer Engineering and software/hardware development teams to diagnose and communicate problems in technical contexts.

Key Requirements

•1-5 years of hands-on experience with networking protocols and troubleshooting in dynamic customer environments.
•Ability to triage and troubleshoot complex customer issues involving hardware equipment and software applications, recommending corrective action.
•Working knowledge of networking industry products and protocols (e.g., BGP, OSPF, DHCP, VLAN, MPLS, SNMP, STP, VRF).
•Experience with troubleshooting tools such as tcpdump and Wireshark (or similar packet analysis/generation tools).
•MS in a technical field (CS/EE/ITP preferred); industry certifications and prior TAC experience are preferred.

Experience:1-5 yearsComputer networking

Education:Master's in CS/EE/ITP (preferred)

Skills:AnalyticalTriageCommunicationCollaborationLearning mindset

Languages:English

Tech Stack:LinuxC++JavaPythonPerlJavaScriptShellTcpdumpWiresharkIXIAAAA/TACACSACLARPBGPDHCPEthernetIEEE 802.3abIEEE 802.3aeFlow ControlICMP

Company Brief

Arista Networks

Designs and sells high-performance cloud networking hardware and software for large-scale data centers and enterprise environments, including switches, routers, and network operating systems focused on programmability, telemetry, and low-latency networking.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn

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Arista Networks

3 weeks ago

Technical Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Respond to customer product inquiries via telephone or internet-based email.
•Resolve issues during installation, operation, maintenance, or product application/compatibility.
•Troubleshoot hardware and software problems and recommend corrective actions.
•Document customer communications and recurring technical issues to support product quality and development.
•Collaborate with Customer Engineering and software/hardware development teams to diagnose and communicate problems in technical contexts.

Key Requirements

•1-5 years of hands-on experience with networking protocols and troubleshooting in dynamic customer environments.
•Ability to triage and troubleshoot complex customer issues involving hardware equipment and software applications, recommending corrective action.
•Working knowledge of networking industry products and protocols (e.g., BGP, OSPF, DHCP, VLAN, MPLS, SNMP, STP, VRF).
•Experience with troubleshooting tools such as tcpdump and Wireshark (or similar packet analysis/generation tools).
•MS in a technical field (CS/EE/ITP preferred); industry certifications and prior TAC experience are preferred.

Experience:1-5 yearsComputer networking

Education:Master's in CS/EE/ITP (preferred)

Skills:AnalyticalTriageCommunicationCollaborationLearning mindset

Languages:English

Tech Stack:LinuxC++JavaPythonPerlJavaScriptShellTcpdumpWiresharkIXIAAAA/TACACSACLARPBGPDHCPEthernetIEEE 802.3abIEEE 802.3aeFlow ControlICMP

Company Brief

Arista Networks

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2004

Glassdoor: 4.1

Website LinkedIn