Business Process Analyst/Senior - Variable PHB BPA | Hybrid (Minneapolis, MN, US, 55416)

Own specialized business process work within the Variable PHB BPA team—developing and executing business rules, SOPs, and user acceptance test scripts. Oversee process execution for controls, reporting, and accuracy of rules. Resolve rule-execution issues, support change acceptance, and develop improvements to process performance and cross-department service experiences, including using generative AI tools. Coordinate internal change plans and mentor team members.