SAP FICO / FSCM Consultant

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskSkills: ["Coordination","Incident troubleshooting","Root cause analysis","Documentation","Shift work"]

Provide L1.5/L2/L3 production support for SAP ECC Finance and FSCM processes, including General Ledger, AP/AR, Asset Accounting, Cost/Profit Center accounting, and bank accounting. Configure and reconcile finance components, handle service requests and standard changes, and perform month-end support with SLA-driven incident resolution, RCA for recurring issues, and ITIL-compliant incident/problem/change/release management. Coordinate across business, functional, and technical teams, using tools like ServiceNow/Remedy/Jira and supporting UT/SIT/UAT plus transport management.

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FursaFursa
NTT
NTT
1 month ago

SAP FICO / FSCM Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide L1.5/L2/L3 production support for SAP ECC Finance and FSCM processes, including General Ledger, AP/AR, Asset Accounting, Cost/Profit Center accounting, and bank accounting. Configure and reconcile finance components, handle service requests and standard changes, and perform month-end support with SLA-driven incident resolution, RCA for recurring issues, and ITIL-compliant incident/problem/change/release management. Coordinate across business, functional, and technical teams, using tools like ServiceNow/Remedy/Jira and supporting UT/SIT/UAT plus transport management.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Support Record-to-Report and FSCM components, including credit management, collections, and dispute management.
  • •Provide L1.5/L2/L3 production support for SAP ECC applications, including SLA-based incident resolution.
  • •Perform configuration changes, reconciliation, month-end support, and deliver minor enhancements and updates.
  • •Handle service requests and standard changes, and support deployment activities including transport management.
  • •Coordinate with business, functional, and technical teams; prepare documentation/knowledge articles and participate in on-call support, using monitoring and ticketing tools.

Key Requirements

  • •Provide L1.5/L2/L3 production support for SAP ECC finance and FSCM applications.
  • •Support Record-to-Report processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and bank accounting.
  • •Support FSCM components including Credit Management, Collections, and Dispute Management.
  • •Perform configuration changes, reconciliation, and month-end support, including minor enhancements and configuration updates.
  • •Ability to analyze, troubleshoot, and resolve incidents within SLA, including RCA for recurring issues.
Skills:CoordinationIncident troubleshootingRoot cause analysisDocumentationShift work
Tech Stack:SAPSAP ECCSAP FICOFSCMGeneral LedgerAccounts PayableAccounts ReceivableAsset AccountingCost Center AccountingProfit Center AccountingBank AccountingCredit ManagementCollectionsDispute ManagementITILServiceNowRemedyJiraTransport managementUnit Testing (UT)

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn