Product Manager - Mainstreet Card Team

Own product strategy and execution for a mission-critical complaints redesign agenda, helping Card customers feel heard, supported, and engaged. Partner with a multidisciplinary team across Tech, Product, Business, and Ops to turn customer friction into actionable insights and transformative CX. Apply a product framework grounded in human-centered design, business focus, technology enablement, integrated problem solving, and transformational leadership to drive organizational alignment and deliver measurable outcomes.