Store Sales Associate, The Light City (George Town, Penang, MY)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service","Teamwork","Communication","Sales-driven mindset","Adaptability"]

Deliver outstanding customer service and educate consumers on products, promotions, and events using Crocs’ C.H.A.R.M. service model. Support daily retail operations including POS system management, stock replenishment, pricing/markdown processes, loyalty program promotion, and cleanliness standards. Assist across departments such as consumer service, product knowledge and placement, visual presentation, and stock room management while partnering with Store Management to improve key performance indicators.

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Crocs Inc.
Crocs Inc.
1 month ago

Store Sales Associate, The Light City (George Town, Penang, MY)

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Job Summary

Deliver outstanding customer service and educate consumers on products, promotions, and events using Crocs’ C.H.A.R.M. service model. Support daily retail operations including POS system management, stock replenishment, pricing/markdown processes, loyalty program promotion, and cleanliness standards. Assist across departments such as consumer service, product knowledge and placement, visual presentation, and stock room management while partnering with Store Management to improve key performance indicators.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Deliver outstanding service to consumers using Crocs’ C.H.A.R.M. service model.
  • •Assist in store departments including consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Support daily retail operations such as POS management, stock replenishment, pricing and markdown processes, loyalty program promotion, and cleanliness standards.
  • •Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
  • •Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Key Requirements

  • •Be 18 years or older.
  • •Possess at least SPM / O Level or above.
  • •Have 1 to 2 years of working experience, preferably in retail.
  • •Be fluent in English (additional languages are an advantage).
  • •Be flexible for rotational shifts, including nights, Saturdays, Sundays, and public holidays.
Experience:1-2 yearsRetail
Education:High School
Skills:Customer serviceTeamworkCommunicationSales-driven mindsetAdaptability
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn