Senior Analyst - MRO Customer Service
RTX
India
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 2-5 yearsEducation: bachelorsSkills: ["Analytical skills","Communication","Coordination","Organizational skills","Attention to detail"]Manage the end-to-end customer experience for engine/APU repair and overhaul by creating and managing purchase orders that support manufacturing, testing, repair, overhaul, and exchange operations. Execute SAP ME57 procurement activities, convert customer service orders and purchase requisitions into purchase orders, and perform Kanban inventory analysis to drive safety stock and reorder-point replenishment. Coordinate with internal teams and suppliers to keep orders accurate and materials available.

