Associate Director, Revenue Operations

Directive
Calgary, Ottawa, Toronto, Vancouver, Montreal
Workplace: RemoteFull timeFunction: Revenue Operations (RevOps)Experience: 5+ yearsSkills: ["People leadership","Coaching","Client stakeholder management","Communication","Troubleshooting"]

Lead and scale a client-facing Revenue Operations practice as a player-coach, partnering with the Director of Revenue Operations to manage and mentor RevOps Solution Engineers. Own complex client engagements and serve as an escalation point for technical challenges. Stay hands-on with Salesforce (Sales Cloud, Account Engagement/Pardot) and HubSpot Marketing Hub—leading audits, implementations, integrations, optimization, and lifecycle architecture—while translating technical findings into executive-ready recommendations.

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Directive
Directive
2 days ago

Associate Director, Revenue Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead and scale a client-facing Revenue Operations practice as a player-coach, partnering with the Director of Revenue Operations to manage and mentor RevOps Solution Engineers. Own complex client engagements and serve as an escalation point for technical challenges. Stay hands-on with Salesforce (Sales Cloud, Account Engagement/Pardot) and HubSpot Marketing Hub—leading audits, implementations, integrations, optimization, and lifecycle architecture—while translating technical findings into executive-ready recommendations.
Location: Calgary, Ottawa, Toronto, Vancouver, Montreal
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Director level

Key Responsibilities

  • •Manage and mentor a team of Revenue Operations Solution Engineers, including workload management, prioritization, coaching, and performance support.
  • •Serve as an escalation point for complex client and technical challenges.
  • •Own or oversee strategic client relationships to ensure strong communication, delivery quality, and client satisfaction.
  • •Lead and support Salesforce and HubSpot audits, implementations, integrations, and optimization projects.
  • •Design lifecycle architecture (lead management, routing, automation, integrations, attribution, reporting, and data governance) and translate findings into clear recommendations for stakeholders.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Parental

Key Requirements

  • •5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or a related discipline.
  • •1–2+ years of direct people management or formal team leadership experience.
  • •Active Salesforce Administrator Certification.
  • •Strong hands-on Salesforce Sales Cloud administration and implementation experience.
  • •Deep experience with Salesforce Account Engagement/Pardot (certification preferred, or 2–3 years hands-on) and HubSpot Marketing Hub (automation, lifecycle management, integrations, reporting).
Experience:5+ yearsB2BSaaSRevenue OperationsMarketing OperationsCRM consultingMarketing automationClient-facing consulting
Skills:People leadershipCoachingClient stakeholder managementCommunicationTroubleshooting
Certifications:Salesforce AdministratorSalesforce Account EngagementPardotHubSpot
Tech Stack:SalesforceSalesforce Sales CloudSalesforce Account EngagementPardotHubSpot Marketing HubHubSpotSlackZoomCRMMarketing automation

Company Brief

Directive
Directive is a B2B performance marketing agency specializing in SEO, PPC, content, paid media, and RevOps to drive predictable revenue for enterprise and SaaS clients.
Industry: Consulting
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Irvine, United States
Founded: 2014
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Glassdoor: 2.7
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