Operational Process Analyst

LexisNexis Risk Solutions
Mumbai, Chennai
Full timeFunction: Communications, PR & CommunitySkills: ["Communication","Analytical","Change management","Training","Leadership"]

You will support research design and assignments within change or configuration management processes, create and maintain analysis reports, ensure adherence to global change policies, and drive continual service improvement across multi-environment operations. You will lead the Change Advisory Board (CAB), train teams on change management and tool utilization, and identify opportunities to streamline processes and improve service management and configuration governance.

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FursaFursa
LexisNexis Risk Solutions
LexisNexis Risk Solutions
6 months ago

Operational Process Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 days agoStatus: Live

Job Summary

You will support research design and assignments within change or configuration management processes, create and maintain analysis reports, ensure adherence to global change policies, and drive continual service improvement across multi-environment operations. You will lead the Change Advisory Board (CAB), train teams on change management and tool utilization, and identify opportunities to streamline processes and improve service management and configuration governance.
Location: Mumbai, Chennai
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Drive adherence to the global change and configuration management process.
  • •Lead process improvement activities.
  • •Conduct testing of service management tools and write process use cases.
  • •Review all production changes for compliance with global change and configuration policies.
  • •Develop modifications and enhancements to global change and configuration policies.

Key Requirements

  • •Strong knowledge of batch processing.
  • •Excellent written communication skills.
  • •Strong change management skills.
  • •Understanding of change request processes.
  • •Experience providing analytical support for system interfaces.
Experience:Risk managementChange managementIT operationsBatch processing
Skills:CommunicationAnalyticalChange managementTrainingLeadership

Company Brief

LexisNexis Risk Solutions
Provides data, analytics, and technology solutions to help businesses manage risk, detect fraud, comply with regulations, and make decisions across insurance, financial services, government, and commercial sectors.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Public Company
Headquarters: Alpharetta, United States
WebsiteLinkedIn