Floor Manager (QA)

Power International Holding
Qatar
Full timeFunction: QA, Test & Release EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Interpersonal skills","Communication","Attention to detail","Problem-solving"]

Oversee front-of-house dining operations to deliver exceptional guest service and efficient restaurant flow. Supervise and coach servers, hosts, and bartenders; manage seating, reservations, and table turnover; and handle guest inquiries, complaints, and special requests. Conduct pre-shift briefings, ensure dining room cleanliness and health/safety compliance, coordinate with the kitchen for timely service, and monitor front-of-house inventory and supplies. Support staff performance feedback and enforce restaurant policies (including cash handling and alcohol service).

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FursaFursa
Power International Holding
Power International Holding
4 hours ago

Floor Manager (QA)

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Last checked: 4 hours agoStatus: Live

Job Summary

Oversee front-of-house dining operations to deliver exceptional guest service and efficient restaurant flow. Supervise and coach servers, hosts, and bartenders; manage seating, reservations, and table turnover; and handle guest inquiries, complaints, and special requests. Conduct pre-shift briefings, ensure dining room cleanliness and health/safety compliance, coordinate with the kitchen for timely service, and monitor front-of-house inventory and supplies. Support staff performance feedback and enforce restaurant policies (including cash handling and alcohol service).
Location: Qatar
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Manager level

Key Responsibilities

  • •Supervise and coordinate the front-of-house team (servers, hosts, bartenders) to ensure smooth restaurant operations.
  • •Monitor dining room flow, seating arrangements, and reservations to optimize table turnover and guest satisfaction.
  • •Train and mentor staff on service standards, menu knowledge, and customer interaction.
  • •Handle guest inquiries, complaints, and special requests professionally and promptly.
  • •Maintain cleanliness and organization in the dining area, ensure health and safety compliance, and coordinate with the kitchen for timely food delivery.

Key Requirements

  • •Minimum 5 years working experience with 3 years relevant experience (2 years GCC experience is a plus).
  • •Bachelor's degree in Hotel and Restaurant Management or a Food and Beverage related course.
  • •In-depth knowledge of front-of-house restaurant operations, service standards, and dining room management.
  • •Strong leadership and interpersonal skills to motivate and manage front-of-house staff.
  • •ERP knowledge—SAP functional skills are required.
Experience:5+ yearsGCCRestaurant operationsFood and beverage
Education:Bachelor's in Hotel and Restaurant Management or Food and Beverage related course
Skills:LeadershipInterpersonal skillsCommunicationAttention to detailProblem-solving
Tech Stack:SAPERP

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website