Lead Teller

Provide high-quality in-branch client service as a Lead Teller, serving as the primary troubleshooter for complex client servicing issues. Coach tellers to ensure efficient, accurate teller operations, manage day-to-day teller scheduling and staffing, and support branch compliance with regulatory, security, and internal audit controls. Listen for financial wellness opportunities, help clients reach goals using available tools, and transition clients to a Banker for deeper conversations.