Account Executive - Agentforce Service

Salesforce
Paris
Workplace: HybridFull timeFunction: SalesSkills: ["Negotiation","Communication","Relationship-building","Problem-solving","Presentation"]

As an Account Executive for Agentforce Service in France, you will formulate and execute a Service Cloud sales strategy, identify opportunities within Salesforce’s customer base and new prospects, and lead large deals by building trusted relationships with Head of Customer Service and CxO-level stakeholders. You’ll accelerate growth for the fastest-growing Service Cloud solution and collaborate with extended sales teams to close strategic opportunities in the French market.

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FursaFursa
Salesforce
Salesforce
4 months ago

Account Executive - Agentforce Service

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Last checked: 3 hours agoStatus: Live

Job Summary

As an Account Executive for Agentforce Service in France, you will formulate and execute a Service Cloud sales strategy, identify opportunities within Salesforce’s customer base and new prospects, and lead large deals by building trusted relationships with Head of Customer Service and CxO-level stakeholders. You’ll accelerate growth for the fastest-growing Service Cloud solution and collaborate with extended sales teams to close strategic opportunities in the French market.
Location: Paris
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Sales

Key Responsibilities

  • •Identify opportunities for Service Cloud in the existing Salesforce customer base and among prospects to drive revenue.
  • •Create new leads through systematic prospecting of service leaders and expand relationships with existing customers.
  • •Define and pitch the value of a service transformation to executive stakeholders (VP and CxO level) and develop a plan aligned with account objectives.
  • •Build trusted relationships with senior customer service leaders, understanding their challenges and demands to inform sales strategy.
  • •Define and execute growth plans to accelerate adoption of Service Cloud, sharing best practices with peers and enabling the extended sales team.

Key Requirements

  • •Extensive background in service applications and/or operational Customer Service Management
  • •Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market or implementing Service transformation in a multinational enterprise
  • •Proven understanding of Customer Service Business, Customer Service Operations as well as buyers' profiles
  • •Strong analytic and problem-solving skills and the ability to succeed in a fast paced environment
  • •Proven ability to work well as part of an extended sales team
Experience:CrmEnterprise salesCustomer serviceService cloudSalesforce
Skills:NegotiationCommunicationRelationship-buildingProblem-solvingPresentation
Tech Stack:SalesforceService CloudAI

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor