Onsite Support Technician

Avi-spl
New York
Workplace: OnsiteFull timeUSD 30 - 38.95 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: high_schoolSkills: ["Communication","Independent work","Problem-solving"]

Provide on-premises support for AVI-SPL customers at customer sites, partnering with customers, the management team, the global helpdesk, and SIG teams. You’ll set up and maintain conference spaces, perform preventive maintenance, troubleshoot audio/video/presentation systems, support networked devices in the field, document work, and provide end-user training. The role may include evening/weekend flexibility and travel to various job sites as required.

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FursaFursa
Avi-spl
Avi-spl
5 days ago

Onsite Support Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide on-premises support for AVI-SPL customers at customer sites, partnering with customers, the management team, the global helpdesk, and SIG teams. You’ll set up and maintain conference spaces, perform preventive maintenance, troubleshoot audio/video/presentation systems, support networked devices in the field, document work, and provide end-user training. The role may include evening/weekend flexibility and travel to various job sites as required.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Set up and break down conference spaces to meet customer event needs.
  • •Perform preventive maintenance and timely, quality-conscious support tasks at customer sites.
  • •Provide field service support of networked devices and troubleshoot audio/video/presentation systems.
  • •Collaborate with internal and external teams and follow local safety standards for all site duties.
  • •Provide job site documentation and end user training as needed; travel to various job sites as required.

Pay and Benefits

Salary: USD 30 - 38.95 hourly
Perks:Health InsuranceVisionDentalPaid HolidaysSick DaysPersonal Days

Key Requirements

  • •Minimum of a High School Diploma (or equivalent) and basic computer knowledge.
  • •Ability to effectively communicate with employees, customers, and colleagues.
  • •Ability to use hand and power tools safely and efficiently, and work independently while meeting deadlines.
  • •Knowledge of basic signal flow for audio, video, and control.
  • •Valid Driver’s License with a Motor Vehicle Record that meets AVI-SPL driving standards, plus flexibility to work after hours and weekends when required.
Experience:1-2 years
Education:High School
Skills:CommunicationIndependent workProblem-solving
Licenses:Valid Driver’s License
Tech Stack:Audio/video systemsSignal flowPC troubleshootingAudio/video/presentation systems

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn