Technical Product Manager – Flight Operations

Etihad Aviation Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Problem-solving"]

Own and continuously enhance technology products for Flight Operations and Crew Management, maintaining a prioritized product backlog and delivering initiatives reliably. Translate operational requirements into technical solutions with architects, developers, and vendors, managing scope, dependencies, risks, and delivery roadblocks to meet time and budget while preserving operational continuity. Coordinate change records and release plans through CAB, drive Route to LIVE (RTL) deployments, and support change/incident/release management using ITSM and ITIL best practices.

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Etihad Aviation Group
Etihad Aviation Group
22 hours ago

Technical Product Manager – Flight Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own and continuously enhance technology products for Flight Operations and Crew Management, maintaining a prioritized product backlog and delivering initiatives reliably. Translate operational requirements into technical solutions with architects, developers, and vendors, managing scope, dependencies, risks, and delivery roadblocks to meet time and budget while preserving operational continuity. Coordinate change records and release plans through CAB, drive Route to LIVE (RTL) deployments, and support change/incident/release management using ITSM and ITIL best practices.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own planning, execution, monitoring, and delivery of technology projects across Flight Operations and Crew Operations.
  • •Translate operational business requirements into technical solutions with enterprise architects, developers, and third-party vendors.
  • •Manage project scope, technical dependencies, operational risks, and delivery roadblocks to deliver on time and within budget.
  • •Ensure technology changes comply with corporate governance, cybersecurity policies, and aviation regulatory requirements (FAA, EASA, GCAA).
  • •Prepare and present change records, release plans, and deployment readiness assessments through CAB; support change, incident, and release management using ITSM/ITIL.

Key Requirements

  • •Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
  • •Minimum 5 years’ experience in the airline or aviation industry.
  • •Knowledge of Flight Operations and Crew Management systems, including Flight Planning, Crew Pairing, Rostering, and Tracking.
  • •Experience working within IT governance, change management, and regulatory environments.
  • •Proficiency with JIRA, Confluence, Power BI, Smartsheet, and related delivery tools.
Experience:5+ yearsAirlinesAviationFlight operationsCrew management
Education:Bachelor's in Computer Science, Information Technology, Software Engineering, or a related field
Skills:Stakeholder managementCommunicationProblem-solving
Certifications:SAFePMPPRINCE2
Languages:EnglishArabic
Tech Stack:Cloud technologiesAPIsJIRAConfluencePower BISmartsheetSAFePMPPRINCE2IT Service Management (ITSM)ITIL

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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