Manager, Airport Customer Care - DFW

Manage day-to-day airport customer service operations for the ticket counter and gate activities across multiple facilities. Ensure efficient resource use to meet operational performance targets, enforce safety/security and company procedures, and communicate procedural changes to Customer Service Managers and frontline teams. Analyze trends, oversee staffing and bid schedules, mentor and develop employees, and support hiring and vendor/contract obligations while maintaining internal audit compliance and budget oversight.