Sales Support Associate II

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store success by delivering friendly, efficient customer interactions at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, handle cash in compliance with policy, and promote add-on products and gift cards while capturing customer information where permitted. Receive and process shipments and transfers, maintain stockroom cleanliness, manage stock levels, and execute visual merchandising updates, while partnering with the team to respond to customer requests.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
5 months ago

Sales Support Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support store success by delivering friendly, efficient customer interactions at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, handle cash in compliance with policy, and promote add-on products and gift cards while capturing customer information where permitted. Receive and process shipments and transfers, maintain stockroom cleanliness, manage stock levels, and execute visual merchandising updates, while partnering with the team to respond to customer requests.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients warmly and professionally, anticipate needs, and provide personalized assistance while serving as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers, report discrepancies, and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail; a combination of education and experience will be considered.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment and provide excellent communication and customer service.
Experience:1+ yearsRetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:IPadLaptopMobile POSCash register systemsPOSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor