Account Relationship Associate

Huntington Bancshares
Houston
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Organization","Problem-solving","Relationship building"]

Provide administrative and customer service support for account officers, serving as the day-to-day liaison between clients and Huntington. Help establish, document, maintain, and service client relationships; advise and counsel clients on bank products and services. Identify, research, analyze, and resolve complex account issues, maintain accurate documentation for the sales function, and prepare correspondence for clients and internal stakeholders. Maintain product/system knowledge and train others as needed.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Account Relationship Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide administrative and customer service support for account officers, serving as the day-to-day liaison between clients and Huntington. Help establish, document, maintain, and service client relationships; advise and counsel clients on bank products and services. Identify, research, analyze, and resolve complex account issues, maintain accurate documentation for the sales function, and prepare correspondence for clients and internal stakeholders. Maintain product/system knowledge and train others as needed.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide administrative support for the sales function, including typing, filing, and answering telephones.
  • •Manage day-to-day client and Huntington interactions to establish, document, maintain, and service relationships.
  • •Foster internal and external relationships and advise/counsel clients on bank products and services.
  • •Identify, research, analyze, and resolve complex problems with accounts; assist officers by maintaining complete and accurate documentation.
  • •Compile information and prepare memos/correspondence for clients and other stakeholders; maintain product/system knowledge and may train others.

Key Requirements

  • •High School Diploma or GED required.
  • •3 years in a clerical support role required.
  • •Excellent customer service skills; highly motivated and goal oriented.
  • •Excellent written and verbal communication skills (face-to-face and phone) with professional grammar and demeanor.
  • •Strong organizational skills with attention to detail, planning, and follow-up.
Experience:3+ yearsBankingCustomer serviceClerical support
Education:High School
Skills:Customer serviceCommunicationOrganizationProblem-solvingRelationship building
Tech Stack:PCInternetDepartmental systems

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn