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1 day ago

Claims Advocate - Cyber & PI

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Manage, strategize, and drive the notification through settlement of a portfolio of Cyber & Professional Indemnity (PI) claims for a global client base. Handle first notification of loss, negotiate and liaise with markets, clients, underwriters, and appointed authorities, and conduct data analysis to identify claims trends. Use ECF daily, coordinate meetings to ensure strong communication across parties, and attend the office on a rotational basis.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Mid level

Key Responsibilities

•Manage the end-to-end process for notification, agreement, collection, and settlement of a portfolio of Cyber & PI claims.
•Provide first notification of loss and advocate cases through settlement conclusion for a range of claims matters.
•Negotiate and liaise with markets, clients, placement teams, specialists, network offices, underwriters, and appointed authorities (e.g., loss adjusters, lawyers).
•Conduct data analysis to build claims histories and identify trends and patterns for client or business segments.
•Engage with the Head of Professional Lines Advocacy on contentious claim strategy and use ECF daily to support client and market-facing advocacy.

Key Requirements

•5+ years London Market claims experience handling Cyber and primarily Professional Indemnity (PI) claims.
•Detailed experience managing claims for national and international clients across different business sectors.
•Knowledge of Professional Indemnity Claims and confidence to coordinate and initiate discussions with networks, clients, underwriters, and experts.
•Experience interacting with senior client stakeholders and risk managers (advantage).
•Core skills in using the CLASS and ECF processing systems; proficient in Word and Excel.

Experience:5+ years

Skills:Interpersonal skillsClient advocacyNegotiationData analysisStakeholder coordination

Languages:En-us

Tech Stack:ECFCLASSMicrosoft WordExcel

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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