Key Client Manager

NTT
Bilbao
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Strategic thinking","Problem-solving","Collaboration","Stakeholder alignment","Adapt communication styles"]

Own and grow relationships with assigned client accounts, ensuring satisfaction while driving expansion across solution areas. Develop and execute account strategies using industry and technology sales trends, coordinate with a global office network, and meet revenue and margin targets while minimizing churn. Act as the first point of contact for client issues, support opportunities throughout the buying lifecycle, and use Salesforce.com to manage accounts, pipelines, forecasts, and engagement plans.

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FursaFursa
NTT
NTT
3 days ago

Key Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own and grow relationships with assigned client accounts, ensuring satisfaction while driving expansion across solution areas. Develop and execute account strategies using industry and technology sales trends, coordinate with a global office network, and meet revenue and margin targets while minimizing churn. Act as the first point of contact for client issues, support opportunities throughout the buying lifecycle, and use Salesforce.com to manage accounts, pipelines, forecasts, and engagement plans.
Location: Bilbao
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Build and nurture relationships with assigned accounts to ensure client satisfaction and drive expansion across solution areas.
  • •Develop and implement account strategies using the latest technology sales methods and market trends.
  • •Coordinate with a global network of offices to deliver exceptional client experiences and meet revenue and margin targets.
  • •Serve as the first point of contact for client issues and apply expertise to turn client needs into actionable solutions.
  • •Use Salesforce.com to manage accounts, opportunities, pipelines, and forecasts; analyze client situations and plan sales engagement to meet quota targets.

Key Requirements

  • •Strong sales business acumen focused on planning and using tools to meet client business requirements.
  • •Proven client engagement and management skills across the client lifecycle to improve relationships and drive sales growth.
  • •Deep knowledge of NTT DATA’s offerings, client applications, use cases, and market trends.
  • •Ability to identify and advance opportunities at assigned clients and prospects.
  • •Proficiency using Salesforce.com or other CRM platforms, with a bachelor’s degree or equivalent in a business or sales-related field.
Experience:Global partner managementSalesTechnology sales
Education:Bachelor's
Skills:Strategic thinkingProblem-solvingCollaborationStakeholder alignmentAdapt communication styles
Tech Stack:Salesforce.comCRMCrM

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn