Strategic Partner Manager II

DoorDash US
Austin, Houston, Dallas
Workplace: HybridFull timeUSD 71,440 - 120,000 annuallyFunction: Business Development & PartnershipsExperience: 4+ yearsSkills: ["Executive presence","Influencing","Autonomy","Analytical thinking","Collaboration"]

Own and grow relationships with a portfolio of SMB restaurant partners, leading complex partnership conversations to drive long-term growth, profitability, and retention. Guide strategic merchant business reviews, proactively adjust account plans, and identify/mitigate risks early. Influence cross-functionally with Product, Operations, and Sales as a voice of merchants, while also recommending and selling DoorDash products that improve merchant efficiency and brand perception.

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DoorDash US
DoorDash US
1 month ago

Strategic Partner Manager II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own and grow relationships with a portfolio of SMB restaurant partners, leading complex partnership conversations to drive long-term growth, profitability, and retention. Guide strategic merchant business reviews, proactively adjust account plans, and identify/mitigate risks early. Influence cross-functionally with Product, Operations, and Sales as a voice of merchants, while also recommending and selling DoorDash products that improve merchant efficiency and brand perception.
Location: Austin, Houston, Dallas
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Own and grow strategic partnerships for a portfolio of SMB restaurant partners, driving measurable growth, retention, and satisfaction.
  • •Lead advanced merchant strategy through high-impact business reviews focused on profitability and long-term success.
  • •Operate autonomously by adjusting account plans and growth strategies as merchant needs, performance, and market conditions evolve.
  • •Identify and mitigate risk by anticipating challenges early and implementing solutions to protect merchant health and performance.
  • •Recommend and sell DoorDash products, and influence cross-functionally to drive action and outcomes without relying on manager escalation.
Travel: Medium travel

Pay and Benefits

Salary: USD 71,440 - 120,000 annually
Perks:Health InsuranceDentalVision401kPaid ParentalWellness StipendCommuter BenefitsPaid LeaveDisability InsuranceLife InsurancePaid Holidays

Key Requirements

  • •4+ years of experience in account management, customer success, or post-sales roles with increasing scope and autonomy.
  • •Proven track record driving measurable growth and retention across most of a book of business.
  • •Strong executive presence to present compelling ideas and influence without authority.
  • •Deep understanding of the restaurant and hospitality industry, including merchant P&L and unit economics.
  • •Advanced analytical skills using tools such as Salesforce, Outreach, Tableau, or Sigma, plus the ability to synthesize data into recommendations.
Experience:4+ yearsRestaurantsHospitalityAccount managementCustomer successMarketplacesLogistics
Skills:Executive presenceInfluencingAutonomyAnalytical thinkingCollaboration
Languages:English
Tech Stack:SalesforceOutreachTableauSigmaSpreadsheets

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn