Fifth Third Bancorp

3 days ago

Personal Banker Associate I Michigan-American

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Last checked: 39 minutes agoStatus: Live

Job Summary

Develop new and existing customer relationships in a Financial Center through a consultative sales process and Financial Needs Assessment. Complete a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by certification. Recommend retail consumer and small business solutions, use CAMP and approved marketing tools to set review appointments, cross-sell, process teller transactions, and coordinate referrals with mortgage, small business, commercial, and investment partners while managing risk.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
•Maintain knowledge of retail consumer and small business products/services and recommend solutions using the bank’s value proposition.
•Utilize CAMP and approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
•Cross-sell to the existing customer base and engage in outside sales activities and community financial literacy events as directed.
•Process teller transactions and work as a member of the platform staff while referring customers to business partners when appropriate and meeting customer experience and production goals.

Travel: Low travel

Key Requirements

•College degree or work experience with transferrable skills, or combination of education and experience.
•Experience in the financial industry is preferred.
•Demonstrated ability to engage in sales activities to acquire new consumer household and small business customers and/or cross-sell to existing customers.
•Must demonstrate understanding of advanced math functions to analyze credit and financial information.
•Successful completion requires S.A.F.E. Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).

Experience:Financial industryRetail banking

Skills:Consultative salesCustomer focusProfessional communicationEthical conductRisk awareness

Certifications:S.A.F.E. Act registration (NMLS)

Tech Stack:CAMPNMLSMU4RS.A.F.E. Act

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

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Fifth Third Bancorp

3 days ago