Emirates Group

2 weeks ago

General Manager, dnata Catering & Retail - JFK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Lead and oversee all operations of a high-volume aviation catering facility in JFK dnata Catering North America. Own operational performance through strategic planning, KPI monitoring, corrective actions, and continuous improvement to reduce waste and optimize labor utilization. Drive customer satisfaction, ensure strict food safety and regulatory compliance (HACCP, FDA, USDA, TSA, OSHA), manage facility P&L, and build a high-performing leadership team while driving employee engagement and talent initiatives.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Manager level

Key Responsibilities

•Oversee all aspects of facility operations, including production, operations, quality assurance, food safety, warehousing, transportation, purchasing, and customer service.
•Drive operational performance using strategic planning, process optimization, and continuous improvement initiatives.
•Monitor operational KPIs and implement corrective actions to improve efficiency, reduce waste, and optimize labor utilization.
•Maintain full accountability for facility P&L performance and achievement of annual operating plans and budget commitments.
•Ensure compliance with dnata food safety standards and applicable regulations, leading internal and external audits and corrective actions.

Pay and Benefits

Salary: USD 98,000 - 175,000 annually

Key Requirements

•Bachelor’s degree.
•Associate degree from a two-year college or technical school, with a minimum of seven (7) years of inflight catering experience considered alongside relevant leadership experience.
•Minimum 5–7 years of progressive operations management leadership experience, preferably in inflight catering, aviation hospitality, manufacturing, food production, or large-scale food processing environments.
•Proven success leading complex airline catering operations with responsibility for P&L management, operational execution, and customer satisfaction.
•Experience managing international airline accounts and multi-functional operational teams (preferred).

Experience:5-7 yearsAviationCateringFood productionManufacturingAviation hospitality

Education:Bachelor's

Skills:LeadershipStrategic planningOperational excellenceProcess optimizationTeam leadership

Company Brief

Emirates Group

The Emirates Group operates Emirates airline and related aviation services, providing passenger and cargo air transport, ground handling, and travel services worldwide with a large global network and integrated aviation operations.

Industry: Aviation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Government Funded

Headquarters: Dubai, United Arab Emirates

Founded: 1985

Website LinkedIn

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Emirates Group

2 weeks ago

General Manager, dnata Catering & Retail - JFK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Manager level

Key Responsibilities

•Oversee all aspects of facility operations, including production, operations, quality assurance, food safety, warehousing, transportation, purchasing, and customer service.
•Drive operational performance using strategic planning, process optimization, and continuous improvement initiatives.
•Monitor operational KPIs and implement corrective actions to improve efficiency, reduce waste, and optimize labor utilization.
•Maintain full accountability for facility P&L performance and achievement of annual operating plans and budget commitments.
•Ensure compliance with dnata food safety standards and applicable regulations, leading internal and external audits and corrective actions.

Pay and Benefits

Salary: USD 98,000 - 175,000 annually

Key Requirements

•Bachelor’s degree.
•Associate degree from a two-year college or technical school, with a minimum of seven (7) years of inflight catering experience considered alongside relevant leadership experience.
•Minimum 5–7 years of progressive operations management leadership experience, preferably in inflight catering, aviation hospitality, manufacturing, food production, or large-scale food processing environments.
•Proven success leading complex airline catering operations with responsibility for P&L management, operational execution, and customer satisfaction.
•Experience managing international airline accounts and multi-functional operational teams (preferred).

Experience:5-7 yearsAviationCateringFood productionManufacturingAviation hospitality

Education:Bachelor's

Skills:LeadershipStrategic planningOperational excellenceProcess optimizationTeam leadership

Company Brief

Emirates Group

Industry: Aviation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Government Funded

Headquarters: Dubai, United Arab Emirates

Founded: 1985

Website LinkedIn