CCaaS Account Executive - MidMarket

Cisco
Atlanta
Workplace: RemoteFull timeUSD 218,900 - 315,100 annuallyFunction: SalesExperience: 5+ yearsSkills: ["Consultative selling","Executive communication","Solution strategy","Forecasting","Partner management"]

Own the regional MidMarket CCaaS sales motion by acting as a strategic advisor to customers and influencing executive decision-making. Lead consultative discovery, shape tailored outcome-based solutions across Cisco’s CCaaS, AI, and CPaaS portfolio, and drive complex cycles from qualification through close. Partner with Solution Engineers and Collaboration renewal/partner teams on technical discussions, POCs/POVs, proposals, and accurate forecasting to deliver revenue growth.

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FursaFursa
Cisco
Cisco
1 day ago

CCaaS Account Executive - MidMarket

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Job Summary

Own the regional MidMarket CCaaS sales motion by acting as a strategic advisor to customers and influencing executive decision-making. Lead consultative discovery, shape tailored outcome-based solutions across Cisco’s CCaaS, AI, and CPaaS portfolio, and drive complex cycles from qualification through close. Partner with Solution Engineers and Collaboration renewal/partner teams on technical discussions, POCs/POVs, proposals, and accurate forecasting to deliver revenue growth.
Location: Atlanta
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Build trusted relationships across customer buying centers and lead consultative discovery to uncover business challenges and technical requirements.
  • •Influence decision-makers and position Cisco’s CX portfolio to support customer experience transformation.
  • •Manage and drive regional partner strategy and partner/cross-functional alignment for account plans.
  • •Drive complex sales cycles from qualification through proposal and close, including developing business cases and solution narratives.
  • •Run technical discussions, POCs/POVs, leverage market intelligence, and provide feedback to influence product roadmap.
Travel: Low travel

Pay and Benefits

Salary: USD 218,900 - 315,100 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid ParentalDisabilityLife InsuranceEquity

Key Requirements

  • •5+ years of SaaS/contact center/software sales experience.
  • •Experience with ROI and outcome-based sales approaches.
  • •Excellent executive presentation and written/verbal communication skills.
  • •Familiarity with competitors such as Genesys, Amazon, Five9, InContact, and Avaya.
  • •Ability to travel within the US or the region.
Experience:5+ yearsSaaSContact centerSoftware sales
Skills:Consultative sellingExecutive communicationSolution strategyForecastingPartner management
Tech Stack:CCaaSAICPaaSSaaS

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
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