Philips

3 weeks ago

Remote Support Engineer MA&TC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide remote support and onsite installation for Philips healthcare “Patient Monitoring” equipment. Join the Remote Support Desk team to install and integrate patient monitoring systems into clinical networks, set up connections to third-party systems (e.g., hospital information systems via HL7 brokers and telephony alarming), and perform corrective and planned maintenance. Troubleshoot hardware/software and IT infrastructure to meet real-time patient data quality requirements while completing service reporting and supporting customer needs and feedback.

Location: Belgium

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Participate in the Remote Support Desk team
•Install Philips Healthcare Patient Monitoring equipment according to Philips standards for quality and installation time
•Integrate patient monitoring equipment into clinical networks and set up connections to third-party systems (e.g., hospital information systems via HL7 broker and telephony alarming systems)
•Perform corrective maintenance (with tier-2 remote support when needed) and troubleshoot hardware/software and IT infrastructure to meet quality of service requirements
•Submit timely service data and paperwork, and provide feedback/recommendations based on customer needs and potential commercial leads

Travel: Low travel

Key Requirements

•Bachelor in ICT engineering
•ICT experience including Windows 11 and Windows Server (2022/2025), SQL, AV, OS patching, and security certificates
•Knowledge and experience with local (WIFI) networks
•Extensive knowledge of Patient Monitoring systems
•Experience in maintenance and troubleshooting of complex technical systems

Experience:Healthcare IT

Education:Bachelor's

Skills:Can-do mentalityPro-activeCustomer orientedGood communicatorTeam player

Languages:DutchFrenchEnglish

Tech Stack:Windows 11Windows Server 2022Windows Server 2025SQLAVOS PatchingSecurity certificatesWIFIVirtualizationHL7HL7 brokerTelephony alarming systemsIntelliVue Patient MonitorsFetal monitorsPIICixMX40CareEventICCAIntelliVue Guardian Software (IGS)Intellispace Perinatal (ISP)

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Philips

3 weeks ago

Remote Support Engineer MA&TC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Belgium

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Participate in the Remote Support Desk team
•Install Philips Healthcare Patient Monitoring equipment according to Philips standards for quality and installation time
•Integrate patient monitoring equipment into clinical networks and set up connections to third-party systems (e.g., hospital information systems via HL7 broker and telephony alarming systems)
•Perform corrective maintenance (with tier-2 remote support when needed) and troubleshoot hardware/software and IT infrastructure to meet quality of service requirements
•Submit timely service data and paperwork, and provide feedback/recommendations based on customer needs and potential commercial leads

Travel: Low travel

Key Requirements

•Bachelor in ICT engineering
•ICT experience including Windows 11 and Windows Server (2022/2025), SQL, AV, OS patching, and security certificates
•Knowledge and experience with local (WIFI) networks
•Extensive knowledge of Patient Monitoring systems
•Experience in maintenance and troubleshooting of complex technical systems

Experience:Healthcare IT

Education:Bachelor's

Skills:Can-do mentalityPro-activeCustomer orientedGood communicatorTeam player

Languages:DutchFrenchEnglish

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn