Float CSR/Teller - Okolona (Louisville, KY)- Full Time

Fifth Third Bancorp
Louisville
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Education: high_schoolSkills: ["Customer service","Communication","Confidentiality","Ethical behavior","Problem-solving"]

Provide excellent customer service as a Float CSR/Teller, delivering genuine care by listening, asking questions, resolving issues, and following up in a timely manner. Handle daily office operations including cash handling, balancing records, and escalating outages or complex problems as needed. Maintain confidentiality, follow bank policies and ethics, and refer customers to bankers and business partners using appropriate tools for tracking.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
13 hours ago

Float CSR/Teller - Okolona (Louisville, KY)- Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide excellent customer service as a Float CSR/Teller, delivering genuine care by listening, asking questions, resolving issues, and following up in a timely manner. Handle daily office operations including cash handling, balancing records, and escalating outages or complex problems as needed. Maintain confidentiality, follow bank policies and ethics, and refer customers to bankers and business partners using appropriate tools for tracking.
Location: Louisville
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Provide excellent customer service by listening to customer needs, asking questions, and guiding customers to where their financial needs can be met.
  • •Follow up on customer questions, address issues, and keep communication responsive and clear.
  • •Perform daily office responsibilities to maintain efficient office operations, including cash handling and balancing records in line with policy.
  • •Maintain current knowledge of bank policies and financial center procedures, sharing feedback with leadership to ensure consistency across centers.
  • •During customer interactions, identify needs and refer customers to bankers and business partners for consultative conversations while tracking referrals using appropriate tools.
Travel: Low travel

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Comfortably and confidently interact with the public and adhere to dress code guidelines.
  • •In-depth knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment for problem resolution.
Education:High School
Skills:Customer serviceCommunicationConfidentialityEthical behaviorProblem-solving

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor