Senior Customer Development Representative (Beijing, BJ, CN, 100005)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service mindset","Sales orientation","Working under pressure"]

Manage a complex client portfolio as a trusted advisor, leading portfolio-level strategic discussions by understanding client business requirements and delivering creative, flexible solutions. Close sales and then properly hand over the customer relationship to relationship managers. Provide excellent customer service by resolving inquiries and complaints, participate in team building and improvement ideas, and ensure fair outcomes through orderly and transparent conduct of financial markets.

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FursaFursa
HSBC
HSBC
3 weeks ago

Senior Customer Development Representative (Beijing, BJ, CN, 100005)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Manage a complex client portfolio as a trusted advisor, leading portfolio-level strategic discussions by understanding client business requirements and delivering creative, flexible solutions. Close sales and then properly hand over the customer relationship to relationship managers. Provide excellent customer service by resolving inquiries and complaints, participate in team building and improvement ideas, and ensure fair outcomes through orderly and transparent conduct of financial markets.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex client portfolio and lead strategic client dialogues at portfolio level.
  • •Understand client business requirements and deliver creative and flexible customer solutions.
  • •Close sales and properly hand over customer relationships to relationship managers.
  • •Provide excellent customer service and ensure inquiries and complaints are resolved to customers’ satisfaction.
  • •Participate in team building activities and contribute suggestions for work improvement while supporting fair outcomes.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal and effective presentation skills.
  • •Well-developed service and sales attitude with ability to work under pressure.
  • •Presentable, outgoing, and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService mindsetSales orientationWorking under pressure
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn