Solutions Engineer, AI/ML

Cake AI
Anywhere
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Collaboration","Customer relationship management","Project management","Stakeholder communication"]

Partner directly with customers to deliver production-ready AI and software solutions. Drive customer success through successful implementations, high POC conversion, renewals, and customer satisfaction. Use deep AI/ML and MLOps expertise to troubleshoot complex issues, and collaborate with the product team by translating real customer feedback into roadmap priorities. Communicate insights clearly to stakeholders.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Cake AI
Cake AI
2 months ago

Solutions Engineer, AI/ML

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Partner directly with customers to deliver production-ready AI and software solutions. Drive customer success through successful implementations, high POC conversion, renewals, and customer satisfaction. Use deep AI/ML and MLOps expertise to troubleshoot complex issues, and collaborate with the product team by translating real customer feedback into roadmap priorities. Communicate insights clearly to stakeholders.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Work hands-on with customers to deliver high-quality production-ready AI and software solutions.
  • •Drive customer success via successful implementations, high POC conversion, renewal rates, and customer satisfaction scores.
  • •Use deep technical expertise to support customers and troubleshoot complex issues.
  • •Collaborate with the product team to prioritize the roadmap based on real customer feedback.
  • •Communicate findings to stakeholders clearly and concisely.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveWellness StipendLearning Budget

Key Requirements

  • •6+ years of experience in AI, Data Science, Machine Learning, and/or software engineering.
  • •2+ years building AI solutions, including modern Generative AI technologies such as LLMs, Vector DBs, agent frameworks, tools, and MCP.
  • •Strong grasp of the full MLOps lifecycle: data engineering, training/evaluation, serving, and monitoring.
  • •Experience with cloud platforms (AWS, GCP, Azure) and ideally Kubernetes.
  • •Strong Python programming skills and the ability to manage multiple projects and customers simultaneously.
Experience:AIMachine learningMLOps
Skills:CommunicationCollaborationCustomer relationship managementProject managementStakeholder communication
Languages:English
Tech Stack:PythonLLMsVector DBsAgent frameworksMCPMLOpsAWSGCPAzureKubernetes

Company Brief

Cake AI
Builds AI-powered writing and productivity tools that help individuals and teams generate content, summarize documents, create templates, and automate workflows via conversational assistants and customizable prompts to speed up writing and research tasks.
Industry: AI & Machine Learning
Website