Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Guide customers through every step of the used-car buying and selling journey, including sales, appraisals, test drives, and financing applications. Perform vehicle condition assessments and cosmetic inspections, manage inventory check-in and reconciliation, and handle key administrative paperwork. Coordinate service appointments and help ensure repair order invoices are accurate. Follow EH&S requirements while delivering a seamless, customer-first experience.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer service from sales through appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and document findings for buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and handle administrative tasks such as printing reports and auditing documents.
•Coordinate service appointments and review repair order invoices for billing accuracy while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer service from sales through appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and document findings for buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and handle administrative tasks such as printing reports and auditing documents.
•Coordinate service appointments and review repair order invoices for billing accuracy while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website