Retail Personal Banker I - McMahan Financial Center (Louisville, KY)

Fifth Third Bancorp
Louisville
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer focus","Relationship building","Communication","Decision-making","Risk awareness"]

Provide an exceptional customer experience by building long-lasting relationships with existing and prospective customers. You’ll process teller transactions, support customers with financial needs across their lifecycle, and use a consultative sales approach to tailor recommendations. Work with internal partners to resolve issues, analyze customer credit and financial data to guide appropriate solutions, and consistently follow risk and ethics policies to ensure a positive customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Retail Personal Banker I - McMahan Financial Center (Louisville, KY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide an exceptional customer experience by building long-lasting relationships with existing and prospective customers. You’ll process teller transactions, support customers with financial needs across their lifecycle, and use a consultative sales approach to tailor recommendations. Work with internal partners to resolve issues, analyze customer credit and financial data to guide appropriate solutions, and consistently follow risk and ethics policies to ensure a positive customer experience.
Location: Louisville
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships with a book of business through proactive outreach (in person, phone, or other channels).
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes and provide customer support, reinforcing the value of current and new technology.
  • •Process teller transactions and adhere to balancing guidelines.
  • •Analyze customer credit and related financial information to ensure customers are in solutions aligned with their needs, while following risk and ethics policies.

Key Requirements

  • •High School Diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Comfort developing relationships with new household acquisitions and deepening existing customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Exhibit business acumen and make sound decisions.
  • •SAFE Act registration required at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Customer serviceConsumer banking
Education:High School
Skills:Customer focusRelationship buildingCommunicationDecision-makingRisk awareness
Licenses:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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