Carvana

3 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while providing an excellent, customer-facing experience. Load and unload vehicles, inspect the hauler to help ensure vehicles remain safe to drive, complete customer paperwork, and document thorough notes in the customer tracking system. Drive safely, maintain a clean record per CMV driver requirements, and meet local licensing/notary and DMV-related access requirements.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles directly to customers’ doors using custom car haulers.
•Frequently load and unload vehicles onto haulers and regularly inspect the hauler to help ensure vehicles are safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Meet licensing/notary and DMV/title/registration access requirements as specified by state.

Pay and Benefits

Salary: USD 24 - 26 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquityLearning Budget

Key Requirements

•At least 2 years of customer-facing experience.
•Must be at least 21 years of age and possess a valid driver’s license.
•Ability to perform physically demanding work, including detailing vehicles and loading/unloading haulers, with exposure to indoor/outdoor conditions and extreme weather.
•Must be able to read, write, speak and understand English.
•Must pass a drug test, obtain a DOT Medical Card, and be able to obtain a Notary in your local jurisdiction within the first 90 days.

Experience:2+ years

Skills:Customer focusSelf-motivationSafety-consciousTeamworkAttention to detail

Licenses:NotaryDOT Medical CardValid driver's licenseChauffeur's licenseVehicle Verifier license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tempe, United States

Founded: 2012

Website LinkedIn

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Carvana

3 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles directly to customers’ doors using custom car haulers.
•Frequently load and unload vehicles onto haulers and regularly inspect the hauler to help ensure vehicles are safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Meet licensing/notary and DMV/title/registration access requirements as specified by state.

Pay and Benefits

Salary: USD 24 - 26 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquityLearning Budget

Key Requirements

•At least 2 years of customer-facing experience.
•Must be at least 21 years of age and possess a valid driver’s license.
•Ability to perform physically demanding work, including detailing vehicles and loading/unloading haulers, with exposure to indoor/outdoor conditions and extreme weather.
•Must be able to read, write, speak and understand English.
•Must pass a drug test, obtain a DOT Medical Card, and be able to obtain a Notary in your local jurisdiction within the first 90 days.

Experience:2+ years

Skills:Customer focusSelf-motivationSafety-consciousTeamworkAttention to detail

Licenses:NotaryDOT Medical CardValid driver's licenseChauffeur's licenseVehicle Verifier license

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tempe, United States

Founded: 2012

Website LinkedIn