2 days ago

Data Center Operations Engineer - Finland

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Build and operate hyper-scale datacenters within TikTok’s Datacenter Cloud System (DCS) team. Diagnose and resolve server and infrastructure issues, lead day-to-day operations by guiding data center technicians, and manage server rack lifecycle activities from rack-and-stack and cabling to compute and storage deployments. Own ticket queues, lead incident response and root cause analysis, apply change management, and support capacity expansions, retrofits, and infrastructure upgrades while escalating recurring issues for continuous improvement.

Location: Finland

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Own and manage ticket queues, prioritizing by business impact and ensuring timely resolution or escalation with clear documentation.
•Lead day-to-day operations by guiding data center technicians and overseeing hardware troubleshooting, maintenance, and diagnostics, including component replacement, power cycles, BIOS/RAID, OS reimaging, and log analysis.
•Execute and coordinate rack-and-stack, cabling, and deployment activities across the server lifecycle.
•Support data center projects and operational improvements, including capacity expansions, retrofits, infrastructure upgrades, and implementation of new tools and processes.
•Participate in incident management and incident response, recovery, and root cause analysis; also participate in an on-call rotation for 24/7 escalations.

Key Requirements

•Associate’s degree in IT, Computer Science, Electrical/Mechanical Engineering, or related field (or equivalent practical experience).
•3+ years of experience in data center operations, IT infrastructure, or hardware support.
•Relevant certification or equivalent knowledge (e.g., EPI CDCP, CNET CDCTP or similar).
•Strong hands-on experience troubleshooting and supporting server hardware.
•Ability to lead tasks and guide junior technicians in a fast-paced environment.

Experience:3+ yearsData centersIT infrastructureServer hardware support

Education:Bachelor's in IT, Computer Science, Electrical/Mechanical Engineering, or related field

Skills:CommunicationIndependent workTeamworkAdaptabilityDiagnosing issuesLeading tasks

Certifications:EPI CDCPCNET CDCTPCompTIA A+CompTIA Network+CompTIA Server+CompTIA Linux+

Tech Stack:Server hardwareBIOS/RAIDOS reimagingLog analysisNetworkingScriptingHardware repairTicket queues

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Data Center Operations Engineer - Finland

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Finland

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Own and manage ticket queues, prioritizing by business impact and ensuring timely resolution or escalation with clear documentation.
•Lead day-to-day operations by guiding data center technicians and overseeing hardware troubleshooting, maintenance, and diagnostics, including component replacement, power cycles, BIOS/RAID, OS reimaging, and log analysis.
•Execute and coordinate rack-and-stack, cabling, and deployment activities across the server lifecycle.
•Support data center projects and operational improvements, including capacity expansions, retrofits, infrastructure upgrades, and implementation of new tools and processes.
•Participate in incident management and incident response, recovery, and root cause analysis; also participate in an on-call rotation for 24/7 escalations.

Key Requirements

•Associate’s degree in IT, Computer Science, Electrical/Mechanical Engineering, or related field (or equivalent practical experience).
•3+ years of experience in data center operations, IT infrastructure, or hardware support.
•Relevant certification or equivalent knowledge (e.g., EPI CDCP, CNET CDCTP or similar).
•Strong hands-on experience troubleshooting and supporting server hardware.
•Ability to lead tasks and guide junior technicians in a fast-paced environment.

Experience:3+ yearsData centersIT infrastructureServer hardware support

Education:Bachelor's in IT, Computer Science, Electrical/Mechanical Engineering, or related field

Skills:CommunicationIndependent workTeamworkAdaptabilityDiagnosing issuesLeading tasks

Certifications:EPI CDCPCNET CDCTPCompTIA A+CompTIA Network+CompTIA Server+CompTIA Linux+

Tech Stack:Server hardwareBIOS/RAIDOS reimagingLog analysisNetworkingScriptingHardware repairTicket queues

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn