Partner Success Manager

Videa.ai
Boston, New York, Utah
Workplace: HybridFull timeUSD 80,000 - 100,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Organizational skills","Tenacity","Creative problem solving","Relationship building"]

Own partner-sourced lead flow and compete for prime partner placement across Videa’s partner ecosystems. Drive co-selling and joint go-to-market activities with partners, manage partner enablement, and run partner operations end to end—from SLAs and support escalations to referral fees and integration payments. Maintain HubSpot data integrity, track partner health metrics, and deliver reporting and insights to align Partnerships, Product, Engineering, Sales, and Clinical Success.

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FursaFursa
Videa.ai
Videa.ai
3 days ago

Partner Success Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own partner-sourced lead flow and compete for prime partner placement across Videa’s partner ecosystems. Drive co-selling and joint go-to-market activities with partners, manage partner enablement, and run partner operations end to end—from SLAs and support escalations to referral fees and integration payments. Maintain HubSpot data integrity, track partner health metrics, and deliver reporting and insights to align Partnerships, Product, Engineering, Sales, and Clinical Success.
Location: Boston, New York, Utah
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own partner-sourced lead flow end to end (registration, routing, conversion, SLAs) and compete for prime placement, recommended status, and budget priority across partner ecosystems
  • •Drive co-selling and joint go-to-market execution, including account mapping, partner-led calls, sales handoffs, and project-managing co-marketing campaigns and events
  • •Own outcomes for a portfolio of partners, serving as the primary point of contact from onboarding through activation, escalation handling, and ongoing needs
  • •Manage partner economics end to end, including reporting, invoicing, fee/commission accuracy, and coordination with Finance/AP/AR
  • •Define and track partner health metrics, deliver weekly/monthly reporting and quarterly business review support, and serve as the internal voice of partners

Pay and Benefits

Salary: USD 80,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveDentalVision

Key Requirements

  • •3 to 5 years in partner success, channel or partner operations, customer success, account management, or revenue operations, ideally in health tech, SaaS, or AI
  • •Experience owning a portfolio of partners/accounts and the outcomes attached to it
  • •Proven ability to enable and influence external teams and engage executives on business outcomes
  • •Commercial fluency to discuss pipeline, deal mechanics, and forecast with partners and internal teams
  • •Hands-on proficiency in HubSpot (deals, attribution, workflows, dashboards) with strong familiarity with Salesforce
Experience:Health techSaaSAI
Skills:CommunicationOrganizational skillsTenacityCreative problem solvingRelationship building
Tech Stack:HubSpotSalesforceSales handoffsSpreadsheets

Company Brief

Videa.ai
Develops AI-powered medical imaging software to assist radiologists with detection, quantification, and workflow automation for diagnostic imaging. Their tools aim to improve accuracy and efficiency across modalities such as X-ray and mammography.
Industry: HealthTech
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