Technical Account Manager - France

Dataiku
Paris, France
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Client relationship management","Interpersonal skills","Problem-solving"]

Own a small portfolio of strategic clients as a primary technical advisor, partnering with customer and internal teams to define priorities, manage milestones, and keep accounts on track. Provide hands-on support across Dataiku architecture, deployment, platform operations, upgrades, security, identity and access management, and compute resources. Troubleshoot integrations, capture feedback for product teams, and help Field Engineering improve through documentation and knowledge sharing.

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FursaFursa
Dataiku
Dataiku
3 days ago

Technical Account Manager - France

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Last checked: 5 hours agoStatus: Live

Job Summary

Own a small portfolio of strategic clients as a primary technical advisor, partnering with customer and internal teams to define priorities, manage milestones, and keep accounts on track. Provide hands-on support across Dataiku architecture, deployment, platform operations, upgrades, security, identity and access management, and compute resources. Troubleshoot integrations, capture feedback for product teams, and help Field Engineering improve through documentation and knowledge sharing.
Location: Paris, France
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Collaborate with customers and internal account teams to identify priorities and develop engagement plans.
  • •Manage project milestones with Customer Success Managers and clients, contributing to deliverables with regular status updates and risk mitigation.
  • •Serve as a central point for client technical information and contribute to account strategy.
  • •Provide hands-on guidance across Dataiku platform architecture/deployment, platform operations and upgrades, security/data management, and compute resources.
  • •Assist clients with integrations, troubleshoot technical challenges, capture feedback and feature requests, and advise on complementary technologies and long-term strategy.

Key Requirements

  • •7+ years of experience in a customer-facing technical role.
  • •Professional proficiency in French and English.
  • •Strong communication and client relationship skills.
  • •Proficiency in Linux system administration, including networking.
  • •Hands-on experience with cloud platforms (AWS, Azure, GCP) and the Kubernetes ecosystem.
Experience:7+ years
Skills:CommunicationClient relationship managementInterpersonal skillsProblem-solving
Languages:FrenchEnglish
Tech Stack:LinuxAWSAzureGCPKubernetesLDAPKerberosActive DirectoryIAMPythonJavaHadoopSparkML-OpsEdge computingDeep learning

Company Brief

Dataiku
Provides an end-to-end AI and machine learning platform that enables organizations to build, deploy, and manage data products at scale, combining data preparation, model development, and MLOps capabilities for business users and data scientists.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2013
WebsiteLinkedIn