Field Services Technician

NTT
Mexico
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Troubleshooting","Client liaison","Technical communication","Problem resolution"]

Handle on-site integration and installation of company and multi-vendor systems solutions, including hardware, software, networking products, and operating systems. Perform on-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and repair of desktops, notebooks, printers, and related peripherals. Serve as the client liaison for both administrative and technical issues, helping determine the correct team for resolution.

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FursaFursa
NTT
NTT
5 days ago

Field Services Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Handle on-site integration and installation of company and multi-vendor systems solutions, including hardware, software, networking products, and operating systems. Perform on-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and repair of desktops, notebooks, printers, and related peripherals. Serve as the client liaison for both administrative and technical issues, helping determine the correct team for resolution.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Perform on-site integration of company and multi-vendor systems solutions, including hardware, software, networking products, and operating systems.
  • •Conduct on-site and/or remote installation, implementation, configuration, and maintenance for end-user equipment.
  • •Troubleshoot and repair desktops, notebooks, printers, and associated peripherals.
  • •Serve as the liaison between clients and the company for administrative and technical matters.
  • •Determine and communicate whether problem resolution should go to sales, client support, or engineers.

Key Requirements

  • •Integrate company and multi-vendor systems solutions on-site, including hardware, software, networking products, and operating systems.
  • •Install, implement, configure, maintain, troubleshoot, and repair desktops, notebooks, printers, and associated peripherals.
  • •Handle on-site and/or remote technical installation, configuration, maintenance, troubleshooting, and repair tasks.
  • •Act as company liaison with clients on administrative and technical matters.
  • •Clarify whether issue resolution belongs with sales personnel, client support representatives, or engineers.
Skills:TroubleshootingClient liaisonTechnical communicationProblem resolution
Tech Stack:Networking productsOperating systemsDesktopsNotebooksPrinters

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn