Commercial Lead - Clinical Trials

Heidi Health
London
Workplace: HybridFull timeFunction: Laboratory & Clinical OperationsSkills: ["Relationship-building","Commercial judgment","Independent execution","Strategic thinking","Stakeholder management"]

Own the commercial strategy for clinical trials—building market thesis, identifying the best entry point, and developing senior relationships across sponsors, biotech companies, CROs, sites, and health systems. Lead customer development and early pipeline creation to secure paid programmes and revenue. Shape the proposition (value, pricing, packaging), guide scaling through partnerships and channels, and translate clinical trials and buyer evidence into practical direction for product and delivery.

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Heidi Health
Heidi Health
2 days ago

Commercial Lead - Clinical Trials

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Job Summary

Own the commercial strategy for clinical trials—building market thesis, identifying the best entry point, and developing senior relationships across sponsors, biotech companies, CROs, sites, and health systems. Lead customer development and early pipeline creation to secure paid programmes and revenue. Shape the proposition (value, pricing, packaging), guide scaling through partnerships and channels, and translate clinical trials and buyer evidence into practical direction for product and delivery.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Laboratory & Clinical Operations

Key Responsibilities

  • •Develop the market thesis by mapping the clinical trials ecosystem, testing opportunities, and recommending where to focus time and capital.
  • •Lead customer development by building direct relationships with senior decision makers and turning outreach into qualified opportunities.
  • •Own early commercial outcomes by building the pipeline, securing design partners and paid programmes, and defining traction measures.
  • •Shape the proposition by translating buyer needs into target customer, value proposition, pricing, packaging, and proof of value.
  • •Navigate vendor evaluation and buying processes, then coordinate delivery model readiness across product, engineering, clinical, legal, and implementation teams.

Pay and Benefits

Perks:Health InsuranceDentalWellness StipendHome OfficeLearning BudgetPaid LeaveFertility SupportWork FromParental LeaveClinical Leave

Key Requirements

  • •Deep experience in the clinical trials industry through a pharmaceutical/biotech company, CRO, trial technology business, research network, or closely related organisation.
  • •A strong understanding of how clinical trials are funded, sold, bought, and delivered, including sponsor, CRO, and site incentives and constraints.
  • •Proven record building commercial value—revenue, partnerships, and a business line or company—with what you originated and how it performed.
  • •Senior commercial credibility to open conversations with industry executives, diagnose business problems, and drive toward commitments.
  • •Judgement to operate in a regulated environment aligned with Good Clinical Practice, patient consent, privacy, and data integrity.
Experience:Clinical trialsPharmaceuticalsBiotechCROHealthcare technology
Skills:Relationship-buildingCommercial judgmentIndependent executionStrategic thinkingStakeholder management
Tech Stack:CTMSEDCEConsentEPROTrial registriesEHREMR

Company Brief

Heidi Health
Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: Melbourne, Australia
Founded: 2019
Glassdoor
Glassdoor: 4.7
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