People Operations Manager, OKRs & Performance

BJAK
London
Workplace: HybridFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Analytical skills","Problem-solving","Structured thinking","Stakeholder management","Project management"]

Own and continuously improve the company’s performance management framework, including company-wide OKR planning, tracking, and quarterly review cycles. Design scalable people processes to increase organizational effectiveness, then use people/performance data to identify trends and recommend improvements. Build dashboards and reporting, define business requirements for HR systems and workflow automation, and embed company values throughout hiring, evaluations, and development.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
BJAK
BJAK
2 days ago

People Operations Manager, OKRs & Performance

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own and continuously improve the company’s performance management framework, including company-wide OKR planning, tracking, and quarterly review cycles. Design scalable people processes to increase organizational effectiveness, then use people/performance data to identify trends and recommend improvements. Build dashboards and reporting, define business requirements for HR systems and workflow automation, and embed company values throughout hiring, evaluations, and development.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Continuously improve the company’s performance management framework.
  • •Lead company-wide OKR planning, tracking, and quarterly review cycles.
  • •Design and implement scalable people processes to improve organizational effectiveness.
  • •Analyze people, performance, and operational data to identify trends and measure outcomes.
  • •Build dashboards and reports with insights into organizational performance.

Key Requirements

  • •Bachelor's degree or equivalent practical experience.
  • •Experience in People Operations, People Analytics, Organizational Effectiveness, HR Strategy, Business Operations, Management Consulting, or a related field.
  • •Strong analytical skills to interpret data and translate insights into action.
  • •Experience designing or improving performance management frameworks, OKRs, or organizational processes.
  • •Excellent communication and stakeholder management skills.
Education:Bachelor's
Skills:Analytical skillsProblem-solvingStructured thinkingStakeholder managementProject management

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
WebsiteLinkedInGlassdoor