Business Analyst - Payment

Capco
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Analytical problem-solving","Structured problem-solving","Communication","Stakeholder management","Presentation development"]

Support client engagements focused on retail banking payments, from payments strategy and transformation to capability and requirements assessments. Apply expertise in payment rails, gateways, and end-to-end domestic and cross-border payment flows to analyze challenges, identify gaps, and recommend improvements. Lead discovery activities, assess regulatory impacts, and develop executive-ready presentations and workshop outputs while collaborating across business, technology, operations, risk, and compliance.

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FursaFursa
Capco
Capco
1 week ago

Business Analyst - Payment

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Support client engagements focused on retail banking payments, from payments strategy and transformation to capability and requirements assessments. Apply expertise in payment rails, gateways, and end-to-end domestic and cross-border payment flows to analyze challenges, identify gaps, and recommend improvements. Lead discovery activities, assess regulatory impacts, and develop executive-ready presentations and workshop outputs while collaborating across business, technology, operations, risk, and compliance.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Support and deliver client engagements across retail banking payments, including payments strategy, transformation, capability assessment, and related initiatives.
  • •Analyze client challenges using knowledge of payment rails, payment gateways, and end-to-end payment flows to identify opportunities.
  • •Conduct discovery activities such as stakeholder interviews, workshops, current-state assessments, and requirements gathering.
  • •Assess payment capabilities, processes, and customer journeys to identify gaps, pain points, and improvement opportunities.
  • •Develop executive-level presentations and facilitate stakeholder discussions, collaborating with business, technology, operations, risk, and compliance teams.

Key Requirements

  • •Relevant professional experience in retail banking payments within consulting, banking, financial services, fintech, or a related environment.
  • •Strong understanding of the payments ecosystem, including payment rails, payment gateways, and payment processing flows.
  • •Good understanding of the local payments and regulatory landscape for both domestic and cross-border payments.
  • •Ability to connect business processes, technology, operations, and regulatory considerations within payments.
  • •Excellent analytical and structured problem-solving skills, with the ability to translate complex requirements into clear recommendations and client-ready materials.
Experience:Retail bankingPaymentsFintech
Skills:Analytical problem-solvingStructured problem-solvingCommunicationStakeholder managementPresentation development
Languages:EnglishMandarin
Tech Stack:PowerPoint

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
Glassdoor
Glassdoor: 3.7
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