Lead Supervisor I

Tapestry
New York
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Interpersonal skills","Conflict resolution","Team development"]

Lead the sales floor as a brand ambassador, maintaining a strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Drive results by analyzing sales data and guiding team development to improve store performance and KPI goals. Support operations through recruiting, interviewing, training, feedback, and enforcing company and store policies. Provide HR and conflict-resolution support when leadership is absent.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead the sales floor as a brand ambassador, maintaining a strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Drive results by analyzing sales data and guiding team development to improve store performance and KPI goals. Support operations through recruiting, interviewing, training, feedback, and enforcing company and store policies. Provide HR and conflict-resolution support when leadership is absent.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador by embodying Coach values and increasing brand awareness.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support store operations including recruiting, interviewing, performance evaluation, training, and providing feedback to improve individual performance.
  • •Provide HR and conflict-resolution support when the leadership team is absent and enforce company and store policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Demonstrate a customer-centric approach, including mentoring team on clienteling strategy.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusInterpersonal skillsConflict resolutionTeam development

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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