Product Management, Manager – Customer Solutions & Innovation

Mastercard
Dublin
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Stakeholder management","Communication","Execution","Problem analysis","Influencing across teams"]

Drive customer-focused product innovation by identifying and validating high-potential use cases for strategic accounts. Lead discovery, design and execute pilots/test-and-learn programs, and combine Mastercard data assets with Open Finance and external data sources to develop insights. Partner with Product, Engineering, and regional teams to translate pilot outcomes into actionable feedback, measure ROI/adoption outcomes, and create proof points and business cases to support commercialization.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Mastercard
Mastercard
1 month ago

Product Management, Manager – Customer Solutions & Innovation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Drive customer-focused product innovation by identifying and validating high-potential use cases for strategic accounts. Lead discovery, design and execute pilots/test-and-learn programs, and combine Mastercard data assets with Open Finance and external data sources to develop insights. Partner with Product, Engineering, and regional teams to translate pilot outcomes into actionable feedback, measure ROI/adoption outcomes, and create proof points and business cases to support commercialization.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Lead customer discovery to identify high-value business problems and emerging opportunities across strategic accounts.
  • •Design and execute pilots, proof-of-concepts, and test-and-learn programs to validate customer value and market demand.
  • •Develop innovative customer solutions by combining Mastercard data assets, Open Finance data, and external data sources.
  • •Partner with Product, Engineering, and regional teams to translate pilot findings into actionable product feedback and enhancement opportunities.
  • •Measure and communicate customer outcomes (ROI, adoption metrics, operational improvements, and business impact) and build business cases/case studies for commercialization support.

Key Requirements

  • •Experience in product management/product development, solutions consulting, innovation, data products, customer success, or customer-facing technology roles.
  • •Direct experience working with enterprise customers to understand business challenges and deliver technology-enabled solutions.
  • •Strong understanding of APIs, data products, Open Banking/Open Finance, analytics, AI, or related technology domains.
  • •Ability to analyze customer problems, structure hypotheses, and translate findings into practical recommendations.
  • •Excellent stakeholder management and communication skills, with a track record of managing complex initiatives through validation.
Experience:Enterprise customersOpen FinanceData products
Skills:Stakeholder managementCommunicationExecutionProblem analysisInfluencing across teams
Tech Stack:APIsOpen BankingOpen FinanceAnalyticsAI

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor