Alo Yoga

4 weeks ago

Sales & Service Lead - Neuer Wall, Hamburg

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead the guest experience on the sales floor for a premium retail brand, driving engagement, education, and customer relationships. Build a service-led environment, analyze performance, and coach staff to ensure exceptional operations and sales results in a flagship store.

Location: Hamburg

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
•Continue to build the client relationship daily with our customers.
•Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities.
•Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
•Leads by example and inspires staff in daily operations and guest experience.

Key Requirements

•Must have prior work experience in a client-centric, sales environment.
•Proven leadership capabilities with ability to recruit, develop, and mentor staff.
•Values feedback and is receptive to coaching and performance improvement.
•Comfort moving dynamically on the retail floor to meet business needs and guest demands.
•Excellent interpersonal and written communication skills, with a customer-centric mindset.

Experience:RetailFashionCustomer service

Skills:CommunicationLeadershipTeam managementCustomer serviceProblem-solving

Languages:English

Tech Stack:POSInventory managementERP

Company Brief

Alo Yoga

Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Alo Yoga

4 weeks ago

Sales & Service Lead - Neuer Wall, Hamburg

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Hamburg

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
•Continue to build the client relationship daily with our customers.
•Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities.
•Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
•Leads by example and inspires staff in daily operations and guest experience.

Key Requirements

•Must have prior work experience in a client-centric, sales environment.
•Proven leadership capabilities with ability to recruit, develop, and mentor staff.
•Values feedback and is receptive to coaching and performance improvement.
•Comfort moving dynamically on the retail floor to meet business needs and guest demands.
•Excellent interpersonal and written communication skills, with a customer-centric mindset.

Experience:RetailFashionCustomer service

Skills:CommunicationLeadershipTeam managementCustomer serviceProblem-solving

Languages:English

Tech Stack:POSInventory managementERP

Company Brief

Alo Yoga

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn