KeyCorp

1 day ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide exceptional branch client service as a Lead Teller, acting as a trusted problem-solver and primary troubleshooter for complex servicing issues. Listen for financial wellness needs, use wellness tools, and transition clients to a banker for deeper conversations. Coach tellers to improve teller performance and client experience, manage day-to-day teller scheduling and staffing, and ensure compliance with regulatory, security, and internal audit controls.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Assume responsibility for efficient, effective, and accurate teller functions while coaching other tellers in an in-person branch setting.
•Identify, resolve, and escalate more complex client servicing issues as a resource.
•Listen for financial wellness opportunities during client conversations and transition clients to a banker.
•Manage day-to-day teller line duties, including scheduling, observing, coaching tellers, and overseeing branch operational standards and guidance for staff.
•Support the Branch Manager with onboarding and training new tellers, while following compliance, audit, and security procedures and balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum of 3 years of demonstrated superior client relationship skills.
•Minimum of 3+ years of experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, and foster teamwork.
•Demonstrated organizational skills while managing multiple tasks.

Experience:3+ years

Education:High School

Skills:Problem-solvingTrusted advisoryCoachingLeadershipTime managementIntegritySound judgment

Certifications:Notary License

Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

1 day ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Assume responsibility for efficient, effective, and accurate teller functions while coaching other tellers in an in-person branch setting.
•Identify, resolve, and escalate more complex client servicing issues as a resource.
•Listen for financial wellness opportunities during client conversations and transition clients to a banker.
•Manage day-to-day teller line duties, including scheduling, observing, coaching tellers, and overseeing branch operational standards and guidance for staff.
•Support the Branch Manager with onboarding and training new tellers, while following compliance, audit, and security procedures and balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum of 3 years of demonstrated superior client relationship skills.
•Minimum of 3+ years of experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, and foster teamwork.
•Demonstrated organizational skills while managing multiple tasks.

Experience:3+ years

Education:High School

Skills:Problem-solvingTrusted advisoryCoachingLeadershipTime managementIntegritySound judgment

Certifications:Notary License

Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn