Sales Support Specialist (6 months Contract) (Singapore, SG, 068897)

Allianz
Singapore
TemporaryFunction: Customer Support (Service Desk)Skills: ["Attention to detail","Proactive","Analytical thinking","Problem-solving","Organizational skills","Time management","Communication","Interpersonal skills"]

Support the contact center team by managing sales reporting processes, maintaining sales data, and delivering operational support during a 6-month maternity cover. Prepare accurate Excel-based sales reports, dashboards, and performance/commission metrics; update and manage customer information; coordinate sales activity follow-ups; and handle operational queries and escalations as needed, along with ad hoc duties from the Contact Center Manager.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
2 hours ago

Sales Support Specialist (6 months Contract) (Singapore, SG, 068897)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support the contact center team by managing sales reporting processes, maintaining sales data, and delivering operational support during a 6-month maternity cover. Prepare accurate Excel-based sales reports, dashboards, and performance/commission metrics; update and manage customer information; coordinate sales activity follow-ups; and handle operational queries and escalations as needed, along with ad hoc duties from the Contact Center Manager.
Location: Singapore
Employment Type: Temporary · 6 months
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Prepare and maintain sales reports, dashboards, and performance metrics using Excel and other reporting tools.
  • •Record and produce management statistics and simple performance-based reports.
  • •Update and manage customer information to ensure accuracy and completeness.
  • •Produce files for agents and manage BAU leads allocation, including daily sales and monthly commission reporting.
  • •Coordinate and track sales activity progress, ensure timely follow-ups, and serve as a point of contact for operational queries and escalations.

Key Requirements

  • •Proven experience in sales support, reporting, or a related role.
  • •Advanced Excel proficiency, including pivot tables, VLOOKUPs, and complex formulas.
  • •Familiarity with reporting tools.
  • •Strong analytical and problem-solving skills.
  • •Excellent organization, time management, and communication to work with cross-functional teams.
Skills:Attention to detailProactiveAnalytical thinkingProblem-solvingOrganizational skillsTime managementCommunicationInterpersonal skills
Tech Stack:Microsoft ExcelPivot tablesVLOOKUPChatGPTMicrosoft CopilotReporting tools

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn